Will Sargent reviewed Sources of power by Gary A. Klein
Review of 'Sources of power' on 'Storygraph'
4 stars
This is a solid, well put together book that really goes into what makes good teams, how decisions get made, and does it by the hard work of following people around, interviewing them and drilling down on various questions. It's obvious that this is the man's life work.
The sidebars on firefighters is very good, and the contrast with the crisis managers is incredible.